Carrier Grade Telecommunication Solutions

Primus integrates next-gen call routing, real-time fraud detection, AI-powered insights, and robust security protocols, designed to optimise your telecommunications infrastructure with full scalability and compliance.

Unified Telecom Dashboard

One Unified Platform for Telecommunications Management

Eliminate operational silos with a fully integrated suite that centralises your call routing, fraud prevention, AI-driven insights, network performance analytics, and advanced security protocols into a single seamless platform.

Monitor network performance in real-time, analyse call traffic, and configure service workflows instantly. Ensure operational continuity, optimise quality of service (QoS), and mitigate fraud risk through robust real-time data and powerful machine learning tools.

Centralised Telecommunications Operations Management

Centralise your entire telecommunications infrastructure management through a single unified interface. Configure dynamic inbound call routing (time-of-day, geographic, IP-based), real-time call analytics, and AI-driven fraud detection—optimising operational efficiency and reducing complexity in multi-platform environments.

Real-Time Network Monitoring & Performance Analytics

Leverage real-time call flow visualisation and network monitoring tools to capture and analyse SIP, RTP, and HTTP traffic. Utilise ASR and AHT performance metrics to fine-tune operations, optimise call routing paths, and mitigate congestion or service outages proactively.

AI & Advanced Fraud Detection

Deploy AI-driven fraud detection models that analyse SIP and RTP streams in real-time, flagging anomalies and preventing fraud before it impacts your operations. Our platform employs machine learning algorithms to adapt to emerging fraud patterns and evolving threats.

RBAC & Security

Implement strict role-based access control policies, ensuring that team members have access only to the specific services, data, and configurations required for their roles. Integrate these controls with your compliance and security frameworks to meet industry standards.

The Ultimate Telecommunications Management Suite

Explore our suite of integrated telecommunications solutions, built to optimise network performance, automate workflows, and mitigate fraud risks—all backed by AI-powered insights and enterprise-grade security.

Defender

Defender

Next-gen fraud detection through DPI and AI-powered analysis of SIP signaling and RTP streams. Proactively intercept malicious traffic, leveraging heuristic and anomaly-based detection algorithms to protect your telecommunications infrastructure from fraud in real-time.

HLR Lookup

HLR Lookup

Empower your routing and billing with near-perfect accuracy on mobile number statuses and subscriber network validation via HLR queries.

PBX Service

PBX Service

Fully managed, cloud-based PBX with scalable call routing, advanced voicemail, conferencing, and real-time reporting. No on-site hardware required, offering flexibility, cost-efficiency, and high availability for telecommunications systems.

Inbound Number Translation

Inbound Number Translation

Flexible call routing with advanced rules including time-of-day, geographical location (IP-based routing), and custom access control lists (ACLs). Supports SIP, PSTN, and various trunk configurations to route calls effectively and efficiently.

IVR Service

IVR Service

Automated IVR system with voice recognition and DTMF input. Optimise call routing, reduce agent workload, and provide seamless self-service for end users, all while integrating with your existing telecommunications infrastructure.

Anonymous Caller Blocker

Anonymous Caller Blocker

Advanced call blocking and flagging system to prevent calls from withheld or anonymous numbers. Integrates with your ACLs and ensures that agents are protected from nuisance calls and potential fraud.

CLI Overlay

CLI Overlay

Enable dynamic caller ID presentation (CLI overlay) for outbound calls, allowing you to mask or alter your caller ID while preserving call recording and monitoring features for compliance and tracking purposes.

Fax to Email

Fax to Email

Convert incoming faxes into digital formats and deliver them directly to email, FTP, or S3. Eliminate the need for legacy fax machines and streamline document management within your telecommunications workflows.

Audio Conference Service

Audio Conference Service

Host secure, high-quality multi-participant audio conferences with the ability to record and analyse call data. Leverage AI-generated summaries for post-call analysis, improving collaboration and decision-making.

Dedicated Platform Hosting

Dedicated Platform Hosting

Fully managed, dedicated hosting platform with exclusive access to your telecommunications infrastructure. Maximise performance, security, and scalability without shared resources, ideal for large-scale deployments and mission-critical applications.

Interpret

Interpret

Real-time language translation for voice calls, bridging communication gaps across different languages. Ideal for multilingual support teams and international telecommunications operations, providing seamless, automated translation without human intervention.

GSMA High-Risk

GSMA High-Risk

Use the GSMA Fraud Intelligence Service for precise fraud detection and prevention across global networks.

Advanced Security & Real-Time Fraud Mitigation

Powered by Defender

Harness our Defender solution, incorporating DPI and advanced call analytics to perform granular fraud detection on SIP, RTP, and call signaling protocols. Our platform ensures proactive fraud mitigation with dynamic blocking capabilities, leveraging heuristic and rule-based algorithms to identify suspicious patterns and intercept fraudulent traffic in real time.

  • DPI for real-time analysis of SIP and RTP streams
  • Use of machine learning algorithms for adaptive fraud detection and blocking
  • Integrated threat intelligence from global fraud databases and fraud detection models
  • Real-time reporting and analytics via the Defender portal for actionable insights
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Advanced Security & Real-Time Fraud Mitigation

AI Integration for Automated Telecommunications Workflows

Leverage AI to automate the extraction and analysis of call metadata, including transcriptions, sentiment analysis, and contextual call summaries. This allows for intelligent routing decisions, predictive analytics for customer interactions, and seamless integration with telecommunications CRM systems, enhancing both operational efficiency and data-driven decision-making.

  • AI-powered transcriptions and sentiment analysis for in-depth customer insights
  • Predictive analytics to optimise customer experience based on call content
  • Seamless integration with CRM systems and telecommunications analytics platforms
  • Minimal configuration required to deploy AI-driven features out-of-the-box
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AI Integration for Automated Telecommunications Workflows

Key Features

Our unified telecom platform simplifies every aspect of your call management—from AI-powered insights to global security. Get everything you need in one place.

Unified Dashboard

AI Summaries & Insights

Advanced Call Routing

IVR & Automated Menus

Voicemail & Transcription

Fraud Detection & Security

Global Coverage

Real-Time Analytics

Scalable Cloud Infrastructure

Platform Overview

Transform Your Telecommunications Infrastructure with Our Unified Platform

Engage with us to explore how our cutting-edge solutions can streamline your network operations, enhance fraud detection, and optimise call management workflows, empowering you to meet the demands of modern telecommunications.

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